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    File uploads

    Shows how to let visitors attach images or PDFs to a form, with the limits and where the files end up.

    A file field lets visitors attach photos or documents, such as pictures of a problem or a certificate.

    Add a file field

    Ask the AI, for example "Add a field where customers can upload up to 5 photos of the damage." Or, in the Forms panel, edit Fields, click + Add field, set its type to file and open the field's options:

    • File kind: Images or PDF documents.
    • Max files: how many files a visitor can attach to this field.

    What visitors can upload

    Images JPEG, PNG, WebP, GIF
    Documents PDF
    Files per field 1 by default, up to 10
    Files per submission Up to 20 across all fields
    Size per file Up to 10 MB by default. Ask the AI to raise it, up to 25 MB.

    Where the files go

    File fields need submissions to be saved, which they are unless you've asked the AI to turn that off.

    • In the Forms panel: open the submission. Each file shows its name, size and type, with Download. Images show a small preview.
    • In notification emails: files aren't attached. The email lists each file's name and size, with a link "View files in Starjay". Opening it needs you to sign in.
    • In webhooks: the file's name, size and type are sent, not the file itself.
    • In a CSV export: the file names are listed.

    How long files are kept

    Files stay with their submission. Deleting the submission deletes its files. Deleting the site deletes them all.

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